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WEBVTT 00:00:02.320 --> 00:00:06.759 YouTube music is putting lyrics behind a paywall. 00:00:07.080 --> 00:00:12.320 Not premium features, not high quality audio 00:00:12.320 --> 00:00:17.640 lyrics. The words to the song. And if you want 00:00:17.640 --> 00:00:22.300 to know what enchidification looks like in real 00:00:22.300 --> 00:00:25.780 time, this is it. Today on the Tyler Woodward 00:00:25.780 --> 00:00:29.160 Project, I'm... I'm going to break down exactly 00:00:29.160 --> 00:00:32.640 how Google managed to take something that was 00:00:32.640 --> 00:00:35.420 already there, make it worse on purpose, and 00:00:35.420 --> 00:00:40.039 then sell the old version back to you as a premium 00:00:40.039 --> 00:00:44.799 add -on. And we're also going to talk about the 00:00:44.799 --> 00:00:48.700 people this hurts the most because this isn't 00:00:48.700 --> 00:01:00.200 about being annoyed. It's about access. I'm Tyler 00:01:00.200 --> 00:01:02.920 Woodward and I'm a broadcast network engineer 00:01:02.920 --> 00:01:06.060 by trade and I spend most of my time thinking 00:01:06.060 --> 00:01:09.819 about infrastructure, platforms, and the ways 00:01:09.819 --> 00:01:14.280 companies squeeze us when they think we're not 00:01:14.280 --> 00:01:17.379 paying enough attention. This is exactly one 00:01:17.379 --> 00:01:20.280 of those moments right here, right now. Here's 00:01:20.280 --> 00:01:23.560 what's happening. YouTube music is limiting how 00:01:23.560 --> 00:01:28.280 many times free users can view full lyrics each 00:01:28.280 --> 00:01:31.760 month. After you hit that cap, which some reports 00:01:31.760 --> 00:01:36.700 say is around five lyrics views or so, the rest 00:01:36.700 --> 00:01:39.500 of the words get blurred behind a prompt that 00:01:39.500 --> 00:01:44.040 says unlock lyrics with premium. That's the feature. 00:01:45.120 --> 00:01:47.659 That's the product choice. And I want to walk 00:01:47.659 --> 00:01:51.519 you through why this pisses me off so much and 00:01:51.519 --> 00:01:54.439 why, well, it should probably piss a lot more 00:01:54.439 --> 00:01:59.480 people off. Let me paint the picture. You're 00:01:59.480 --> 00:02:05.379 using YouTube music for free You click on a song 00:02:05.379 --> 00:02:09.539 and you tap over the lyrics you see the words 00:02:09.539 --> 00:02:12.960 you're following along and then maybe halfway 00:02:12.960 --> 00:02:18.740 through the Second or third song you hit a counter 00:02:18.740 --> 00:02:22.360 that says you have three views remaining then 00:02:22.360 --> 00:02:29.729 two then one then nothing just a blur in a upsell. 00:02:32.270 --> 00:02:37.830 That is a manufactured problem. Google didn't 00:02:37.830 --> 00:02:41.030 add lyrics to YouTube music because they love 00:02:41.030 --> 00:02:45.710 access or transparency. They added lyrics because 00:02:45.710 --> 00:02:49.810 every other music platform has them. And when 00:02:49.810 --> 00:02:54.729 a free user can see the words, they feel like 00:02:54.729 --> 00:02:58.340 they're getting something real, you know? They 00:02:58.340 --> 00:03:05.939 feel like the app is actually useful. Now Google's 00:03:05.939 --> 00:03:10.960 reversing that calculation. They're saying this 00:03:10.960 --> 00:03:15.400 thing that already worked, this thing you've 00:03:15.400 --> 00:03:18.099 already been using for all this time, we're going 00:03:18.099 --> 00:03:22.280 to break it on purpose to make you pay for it. 00:03:22.860 --> 00:03:31.319 This is the exact playbook And it's so textbook, 00:03:31.580 --> 00:03:35.800 it's almost funny. You have a product that works, 00:03:36.180 --> 00:03:39.500 you make it worse, you make the old version available 00:03:39.500 --> 00:03:45.759 again, but now it costs money. And you're banking 00:03:45.759 --> 00:03:49.560 on the fact that your users are trapped enough 00:03:49.560 --> 00:03:54.819 that they'll pay rather than switch to a competitor. 00:03:56.360 --> 00:04:02.639 Now yeah, I know What someone's gonna say? but 00:04:02.639 --> 00:04:09.120 Tyler lyrics involve licensing Lyric find has 00:04:09.120 --> 00:04:16.160 to be paid this cost money and Sure, yeah, I 00:04:16.160 --> 00:04:18.519 don't think Google is running the lyrics feature 00:04:18.519 --> 00:04:22.259 on hopes and prayers, but you know, here's the 00:04:22.259 --> 00:04:28.949 thing if YouTube music actually needed to monetize 00:04:28.949 --> 00:04:33.529 lyrics to stay profitable. There are ways to 00:04:33.529 --> 00:04:39.269 do that that don't involve making a basic comprehension 00:04:39.269 --> 00:04:46.290 feature require a subscription. You could charge 00:04:46.290 --> 00:04:50.089 for, I don't know, karaoke style. Apple does 00:04:50.089 --> 00:04:53.769 that, you know, sync to... to lyrics that bounce 00:04:53.769 --> 00:04:56.889 along with the music or something. I don't know. 00:04:57.029 --> 00:05:02.290 You could charge for offline lyrics packs. You 00:05:02.290 --> 00:05:05.149 could charge for translations into other languages. 00:05:05.410 --> 00:05:10.110 You could charge for lyrics history or sharing 00:05:10.110 --> 00:05:15.470 or annotations. You know, there's other options, 00:05:15.550 --> 00:05:19.389 but they didn't pick any of those. They picked 00:05:19.389 --> 00:05:24.730 the thing that is The most basic. They picked 00:05:24.730 --> 00:05:27.810 the words themselves because the goal isn't to 00:05:27.810 --> 00:05:30.829 fund the service, no, the goal is to convert 00:05:30.829 --> 00:05:35.009 free users and that's the money grab. They want 00:05:35.009 --> 00:05:41.930 you to become a subscriber. I get it. But also 00:05:41.930 --> 00:05:50.660 it's like, you know, here's, you know, Here's 00:05:50.660 --> 00:05:53.740 where this gets ugly and I mean genuinely ugly 00:05:53.740 --> 00:05:58.339 Not just customer services annoying kind of ugly 00:05:58.339 --> 00:06:02.120 like your cable company. No harmful ugly for 00:06:02.120 --> 00:06:07.019 deaf and hard -of -hearing listeners Lyrics are 00:06:07.019 --> 00:06:12.000 not a nice to have Lyrics are how they access 00:06:12.000 --> 00:06:15.819 the song. They're not quote -unquote extra content 00:06:15.819 --> 00:06:23.149 They are the content For a deaf person, for someone 00:06:23.149 --> 00:06:25.810 who's hard of hearing, lyrics are like captions 00:06:25.810 --> 00:06:29.449 on a movie. They're like subtitles, closed captioning. 00:06:30.129 --> 00:06:33.810 They're the access ramp for those folks. There's 00:06:33.810 --> 00:06:37.230 been a conversation building in the accessibility 00:06:37.230 --> 00:06:40.970 community, and people have been saying this explicitly. 00:06:41.910 --> 00:06:44.810 They've Posted in Spotify forums. They've posted 00:06:44.810 --> 00:06:47.389 on reddit. They've been trying to get companies 00:06:47.389 --> 00:06:51.230 to understand this problem when you pay wall 00:06:51.230 --> 00:06:55.430 the lyrics you're not selling a feature your 00:06:55.430 --> 00:06:59.769 Rationing access you're making a disability accommodation 00:06:59.769 --> 00:07:04.870 into a premium tier for money. I Want to read 00:07:04.870 --> 00:07:07.269 you something that was said in a Spotify community 00:07:07.269 --> 00:07:10.290 thread someone talked about a deaf child in their 00:07:10.290 --> 00:07:14.839 life who loved music who used lyrics to understand 00:07:14.839 --> 00:07:19.139 and participate and feel part of the culture 00:07:19.139 --> 00:07:22.439 and When that feature got locked the music app 00:07:22.439 --> 00:07:26.600 became functionally unusable for her That's not 00:07:26.600 --> 00:07:30.060 hyperbole. That's not entitlement. That's what 00:07:30.060 --> 00:07:33.379 happens when you build a feature as Access and 00:07:33.379 --> 00:07:40.579 then decide it's a revenue lever YouTube music 00:07:40.579 --> 00:07:44.129 is doing the exact same thing they're saying 00:07:44.129 --> 00:07:48.769 if you want to understand the song if you want 00:07:48.769 --> 00:07:52.310 to read the words if you want to participate 00:07:52.310 --> 00:07:55.649 in music the way hearing listeners do that's 00:07:55.649 --> 00:08:01.649 going to cost you that's going to be conditional 00:08:01.649 --> 00:08:07.029 on your ability to pay up and that's not inclusion 00:08:07.029 --> 00:08:10.990 that's just paywalling inclusion and calling 00:08:10.990 --> 00:08:19.490 it Innovation. So what do we do? So what do we 00:08:19.490 --> 00:08:25.970 actually ask here? What's the next move? First, 00:08:27.730 --> 00:08:32.730 plain text lyrics need to stay free for everyone. 00:08:33.889 --> 00:08:39.169 That's the baseline. That's not negotiable. lyrics 00:08:39.169 --> 00:08:45.210 are comprehension they're the words leave them 00:08:45.210 --> 00:08:50.490 alone if YouTube music genuinely wants to monetize 00:08:50.490 --> 00:08:54.450 then monetize the stuff that's actually premium 00:08:54.450 --> 00:08:58.230 monetize the bells and whistles monetize the 00:08:58.230 --> 00:09:01.710 synced karaoke style lyrics that I don't know, 00:09:01.710 --> 00:09:04.529 bounce with the music, monetize offline lyrics, 00:09:04.970 --> 00:09:07.629 monetize lyric translations, monetize sharing 00:09:07.629 --> 00:09:11.149 lyric screenshots with friends. There's an entire 00:09:11.149 --> 00:09:15.990 ecosystem of extras you could charge for without 00:09:15.990 --> 00:09:21.269 rationing access to the words themselves. The 00:09:21.269 --> 00:09:23.830 principle is simple. Don't monetize the ramp, 00:09:24.269 --> 00:09:27.190 monetize the elevator, don't charge for baseline 00:09:27.190 --> 00:09:31.299 access, charge for the enhancements, Google. 00:09:32.600 --> 00:09:35.320 And here's the thing, if you're listening to 00:09:35.320 --> 00:09:40.620 this and you're a YouTube music user and this 00:09:40.620 --> 00:09:43.679 hits you, or if you know someone in the deaf 00:09:43.679 --> 00:09:46.059 or hard of hearing community who uses the app, 00:09:46.779 --> 00:09:51.360 the move here is to submit feedback in app. And 00:09:51.360 --> 00:09:55.399 when you submit it, don't frame it as I want 00:09:55.399 --> 00:09:59.039 free stuff. Frame it as this is an accessibility 00:09:59.039 --> 00:10:03.019 feature and you're restricting access to us Use 00:10:03.019 --> 00:10:06.659 the captions analogy make it clear that this 00:10:06.659 --> 00:10:12.360 isn't about entitlement It's not a It's not about 00:10:12.360 --> 00:10:14.899 if you're willing to pay if you've got the money 00:10:14.899 --> 00:10:18.600 to get to that Level as you're hearing friends. 00:10:18.600 --> 00:10:23.600 It's it's about not rationing inclusion Because 00:10:23.600 --> 00:10:30.059 the more people who point out this You know how 00:10:30.059 --> 00:10:33.200 best to say the more people who point out that 00:10:33.200 --> 00:10:36.620 this collides with accessibility The harder it 00:10:36.620 --> 00:10:42.440 is for Google to ignore it So that's it really 00:10:42.440 --> 00:10:46.500 in a nutshell YouTube music is blurring the words 00:10:46.500 --> 00:10:50.279 and selling the up the unblur You know if you 00:10:50.279 --> 00:10:54.179 will they're taking something that already existed 00:10:54.179 --> 00:10:58.250 Making it worse on purpose and selling relief 00:10:58.250 --> 00:11:02.529 as a premium option. And they picked the feature 00:11:02.529 --> 00:11:07.669 that overlaps with disability access, which means 00:11:07.669 --> 00:11:12.870 this isn't just annoying, it's straight up harmful. 00:11:13.769 --> 00:11:16.649 If you've ever wanted to see what insidification 00:11:16.649 --> 00:11:22.429 looks like on one screen, it's YouTube Music's 00:11:22.429 --> 00:11:29.419 little blur feature here. Leave leave app ratings 00:11:29.419 --> 00:11:33.860 reviews Give them the lowest star count and tell 00:11:33.860 --> 00:11:38.360 them exactly why And if you found this useful 00:11:38.360 --> 00:11:42.360 if it I'd really appreciate it if you If you 00:11:42.360 --> 00:11:44.879 would subscribe to the show on your favorite 00:11:44.879 --> 00:11:46.940 podcast platform share it with someone who needs 00:11:46.940 --> 00:11:51.559 to hear it. I Have lyrics well not lyrics, but 00:11:51.559 --> 00:11:56.860 I have I have the transcription It's on there 00:11:56.860 --> 00:12:03.320 on Apple podcast Spotify and yes YouTube You 00:12:03.320 --> 00:12:06.460 can also reach me over at Tyler woodward .me 00:12:06.460 --> 00:12:10.480 Follow me on threads of or blue sky at Tyler 00:12:10.480 --> 00:12:15.320 woodward .me and hit me up on matrix matrix that 00:12:15.320 --> 00:12:18.940 Tyler woodward .me Thanks for listening guys. 00:12:19.320 --> 00:12:20.799 I'll catch you next week